Delivery
Limited Range of Products Available
Due to disruption at the UK border due to COVID, the holiday season and uncertainty surrounding Brexit, we are not able to offer our full of products until at least the 4th Jan 2021 when we will review. We apologise for any inconvenience this will cause. Thank you for your patience and understanding. If you have have further questions or concerns, please contact customer service.
Covid Delays
Please click there to review all current delivery delays caused by Covid-19.
Delivery Pricing
All delivery prices are calculated based on the weight of your order, and all of our delivery services are based on a tracked-to-your-door service. Heavier items such as framed art canvas prints will cost more than lighter items such as t shirt or mugs.
Examples for EU delivery:
When Will Your Order Leave?
As each order is customised/made exactly to your needs, it will take typically 2-4 business days for it to leave our warehouse.
Shipping Methods
UK Tracked Delivery (Guernsey, Isle of Man, Jersey only)
Sent via Royal Mail Tracked. This is a **signed-for service. Delivery in no more than 2-4 working days from date of dispatch. Scanned throughout delivery - track your parcel’s progress online.
EU Tracked Orders
Delivered using PostNL Registered Service. This is a **signed-for service using your local service provider, and TNT from our Central European warehouse.
USA Tracked
Delivered using USPS First Class which is a **signed-for service.
Canada Tracked
Delivered using Canada Post which is a **signed-for service.
Delivery Times
**Please make sure that someone is available to sign for your package, otherwise collection from your postal office or delivery depot will be required.
When your order is dispatched you will receive a confirmation email. Depending on which delivery service you have selected, your order will arrive as follows:
TRACKED DELIVERY |
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UK (Guernsey, Isle of Man, Jersey only) |
Delivery prices from €5.00 |
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EU 3 - 5 business days |
Delivery prices from €6.75 |
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US 10 - 14 business days |
Delivery prices from €7.00 |
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Canada 10 - 14 business days |
Delivery prices from €6.75 |
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ROW 14 - 21 business days |
Delivery prices from €10.50 |
Non-Delivery
Non-delivery occurs when the goods do not arrive at the address you gave us, or you claim that the goods are not in your possession despite a confirmation of successful delivery from the delivery partner.
Please be aware that in some cases of disputed delivery, as detailed in our terms of service, we may have to undertake a full investigation with the delivery partner before processing any refund or replacement.
If orders have not been received within 14 days of expected arrival, please click here to email customer support.
IMPORTANT: Some countries will incur additional import/customs duties - Push Entertainment is not responsible for any additional charges.
We Deliver To The Following Countries
Austria, Albania, Andorra, Argentina, Australia, Azerbaijan, Belarus, Belgium, Bulgaria, Canada, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Georgia, Germany, Gibraltar, Greece, Hong Kong, Hungary, Iceland, Ireland, Italy, Japan, Kazakhstan, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Mexico, Moldavia, Monaco, Montenegro, Montserrat, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Singapore, Slovakia, Slovenia, Spain, Sweden, Switzerland, Tajikistan, Turkey, Turkmenistan, United Kingdom (Guernsey, Isle of Man, Jersey only), Ukraine, United Arab Emirates, USA, Uzbekistan.
COVID-19 Delays
Updates by Destination:
Thailand - Thailand Post informs us that heavy rain in southern Thailand is causing floods in many provinces. As of 4 December 2020, expected delays of 4-7 days.
Hong Kong - HongPost informs us that new restrictions have come in place in order to prevent further outbreak of Covid-19. This will result in delays in delivery for all types of mail. Expected delays of 4-7 days.
United Kingdom - Royal Mail are facing delays of 12 to 24 hrs the last couple of days. Expected additional delays of 1 day
The Netherlands - Post NL are facing delays of 5-7 days.
Special Notice:
USA - Delays of 7-9 days.
Ireland - Delays of 3-6 days.
No Delivery Due to COVID-19
Due to the impact of COVID-19, delivery to the below destinations has been suspended until further notice:
Bahamas, Bolivia, Belize, Cayman Islands, Domenica, Ecuador, Granada, Guinee Bissau, Guyana, Haiti, Honduras, Nicaragua, Panama, Tajikistan, Turkmenistan, Bermuda, Cayman Islands, El Salvador
Delayed Delivery Due to COVID-19
Due to the impact of COVID-19, delivery to the below destinations are suffering significant delays at this point in time:
Argentina, Australia, Austria, Azerbaijan, Barbados, Belarus, Belgium, Bermuda, Bulgaria, Canada, Croatia, Chile, China, Czech Republic, Costa Rica, Colombia, Cyprus, Denmark, Dominican Republic, El Salvador, Estonia, Egypt, France, Finland, Germany, Greece, Hong Kong, Hungary, India, Israel, Italy, Jamaica, Japan, Kazakhstan, Lithuania, Latvia, Malaysia, Mexico, Morocco, New Zealand, Norway, Peru, Philippines, Poland, Russia, Romania, Serbia, Singapore, Slovakia, Slovenia, Spain, South Korea, Sweden, Switzerland, Thailand, Tunisia, Turkey, Ukraine, United States, Vietnam.